FAQ
SHIPPING & DELIVERY
All domestic orders will ship out within 1-2 business days of purchase (Monday-Friday excluding holidays). We will use the most efficient shipping carrier for your order and will include online tracking to estimate when your package will be delivered. Our scarves usually arrive in 3-5 business days with normal weather conditions.
RETURNS
At GraceMor, we strive to ensure our customers are satisfied. If you have any question regarding your order relating to damaged or incorrect item received, please contact us at within 14 days from the date you received the product, and we will work with you to make it right. Please be advised that all items must be unworn, and still in its packaged condition, to be considered for our exchange policy only.
TRACKING YOUR ORDER
A confirmation email with a tracking number will be sent once your order ships.
PRIVACY POLICY
GraceMor acknowledges that making purchases at www.gracemorworld.com requires a high level of trust. We guarantee that any private and personal information submitted on our site is secure and protected. We value your trust and confidence in us and we will not rent, sell, or loan your personal information to any third party.